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Set Up Your Account on Lightspeed! Learn how to create your account, applying basic settings and managing your subscription.
Connect your Hardware Getting your hardware running smoothly with Kounta is quick and simple.
Hardware Store
Setting up your POS devices
Setting up your customer-facing displays
Setting up your Printers
- App Printing vs. Intelligent Printing
- Lightspeed App Printing - Choose and Setup Hardware
- Intelligent Printing - Choose and Setup Hardware
- Setting up Production Printing (aka Kitchen Printing)
- Networking & Lightspeed POS
- Printing with Kounta on Albert (inbuilt Printer)
Production Printing
Setting up your Bump Screens
Customer Receipts | Tax Invoices
Taking Payments in Lightspeed Quickly take payments at the counter, at the table or via online ordering apps. Split bills, add tips, save to an account, and more.
Integrated Payments & EFTPOS
- How to setup and use Fast Payments on POS
- Add and Manage Payment Types
- Payments Integration - iZettle
- Payments Integration - Westpac Presto Smart
- Payments Integration - Tyro
- Payments Integration - Commbank Albert
Issuing Refunds | Discounts & Surcharges
Account Sales & Bar Tabs
Train your team to use Lightspeed POS Your staff will be trained in no time with these easy to follow training videos
Trading with Lightspeed & Daily Processes From tracking your covers to a seamless accounting integration - build the workflows you need
Register settings
Takings, Reconciliation & Cash Management
Service workflows with Lightspeed
- Manage orders, payments and production for groups of a few (or many) with ease.
- Using Safe Check-in
- Setting up Order Types
- Tracking Guest Count
- Setting Up Tables
- Setting Up Courses
Integrating your Accounting
- Integrate Xero with Lightspeed Kounta POS
- Integrate your MYOB AccountRight Live with Kounta
- Integrate your MYOB Essentials Live with Kounta
- Integrate your QuickBooks with Kounta
- Accounting Integrations - Where does my data export to?
- Integrate your Saasu with Kounta
Reporting Basics
Something is wrong Support for whenever you need it - night or day
Troubleshooting Hardware or Network
- Troubleshooting network connectivity issues
- Troubleshooting printer issues
- Working with Lightspeed Kounta Offline
- Enable DHCP on Epson Printers - Windows and Mac
- Enable DHCP on Epson Printers - iOS devices
- Changing your Modem / Router
Troubleshooting - Taking Payments & Refunds
Something is Wrong
Lightspeed Insights Empower your team with the reports they need to make better decisions every day.
Lightspeed Insights Basics
- Welcome to Kounta Insights
- Enabling Kounta Insights
- Getting around Kounta Insights
- Setting Up Reporting Groups
- FAQ - What is a Reporting Group?
- FAQ - How do I keep track of price adjustments and promos?
Advanced Reporting
Lightspeed Insights Live - Mobile App
Lightspeed Purchase We've made purchasing stress-free and mobile friendly so your whole team will be happy using it
Kounta Purchase Getting Started
- Welcome to Kounta Purchase
- Enabling Kounta Purchase
- Setting up order reminders
- Adding your suppliers
- Assigning products to default suppliers
- Sending purchase orders & receiving stock deliveries
Advanced Purchasing
- Setting up PAR levels
- Setting up recurring purchase orders
- Accessing recommended orders
- Stock transfers: reduce wastage by sharing inventory with other locations
- Optimise your purchasing - with Kounta Insights
- Sync Purchase Orders to Xero
Lightspeed Produce Streamline your production with an intuitive recipe builder and costing tool. Track your batches from start to finish and automatically update your inventory.
Lightspeed Ordering Learn how to set up Lightspeed Ordering, promote orders and process payments!
Online Ordering and Customer Loyalty Give your customers an experience that keeps them coming back!
Online Ordering
- Managing Online Orders with Lightspeed POS
- Will payments I accept from delivery services show on my reconciliation?
- Will payments I accept from delivery services show on my payments report?
- Integrating Hey You
- Integrating me&u
- Integrating Mobi2Go
Customer Loyalty, Promotions & Price Lists
- Create, Promote and Redeem Vouchers with Gift-it
- Integrations - Marsello
- Adding Customers to Kounta
- Adding Customer Contacts in bulk - with .CSV
- Managing Customers
- Set up Gift Cards