Industry Best Practice
POS Basics of Selling
This video will show you a basic overview of selling products using a cafe setup in Lightspeed Kounta's Point of Sale.
Make a Sale with Lightspeed Kounta - POS Basics
How to make a sale with Lightspeed Kounta POS. Making a sale with Kounta POS is easy.
Split or Merge an order with Lightspeed Kounta
How to split or merge an order with Lightspeed Kounta.
How to record your wastage with Lightspeed Kounta
Recording Wastage is an important part of your stock management.
All Support Guides
Set up & manage my Kounta account All about creating your account, applying the basic settings, and managing your subscription
- Kounta App Printing vs. Intelligent Printing
- Lightspeed App Printing - Choose and Setup Hardware
- Intelligent Printing - Choose and Setup Hardware
- Setting up Production Printing (aka Kitchen Printing)
- Printing with Kounta on Albert (inbuilt Printer)
- Setting up an Epson m30 Bluetooth Printer with Kounta
Taking Payments in Kounta Quickly take payments at the counter, at the table or via online ordering apps. Split bills, add tips, save to an account, and more.
- Add and Manage Payment Types
- Payments Integration - iZettle
- Payments Integration - Westpac Presto Smart
- Payments Integration - Tyro
- Payments Integration - Commbank Albert
- Payments Integration - Mint
Train your team to use Kounta POS Your staff will be trained in no time with these easy to follow training videos
Trading with Kounta & Daily Processes From tracking your covers to a seamless accounting integration - build the workflows you need
- Manage orders, payments and production for groups of a few (or many) with ease.
- Using Safe Check-in
- Setting up Order Types
- Tracking Guest Count
- Setting Up Tables
- Setting Up Courses
- Integrations - Marsello
- Adding Customers to Kounta
- Adding Customer Contacts in bulk - with .CSV
- Managing Customers
- Set up Gift Cards
- Setup Automatic Promotions
- Integration - Tabsquare
- Syncing delivery orders from Uber Eats, Deliveroo and DoorDash
- Kounta Delivery | Frequently Asked Questions
- Kounta Ordering and Delivery | Go Live Checklist
- Kounta Ordering | Promoting your Online Menu
- Kounta Delivery | Managing Orders
- Troubleshooting network connectivity issues
- Troubleshooting printer issues
- Working with Lightspeed Kounta Offline
- Enable DHCP on Epson Printers - Windows and Mac
- Enable DHCP on Epson Printers - iOS devices
- Changing your Modem / Router
- Welcome to Kounta Insights
- Enabling Kounta Insights
- Getting around Kounta Insights
- Setting Up Reporting Groups
- FAQ - What is a Reporting Group?
- FAQ - How do I keep track of price adjustments and promos?
Kounta Purchase We've made purchasing stress-free and mobile friendly so your whole team will be happy using it
- Welcome to Kounta Purchase
- Enabling Kounta Purchase
- Setting up order reminders
- Adding your suppliers
- Assigning products to default suppliers
- Sending purchase orders & receiving stock deliveries
- Setting up PAR levels
- Setting up recurring purchase orders
- Accessing recommended orders
- Stock transfers: reduce wastage by sharing inventory with other locations
- Optimise your purchasing - with Kounta Insights
- Sync Purchase Orders to Xero
Kounta Produce Streamline your production with an intuitive recipe builder and costing tool. Track your batches from start to finish and automatically update your inventory.
Kounta Partners Becoming a Kounta partner is a way to diversify your skill set and earn in the process.
- Developers - Create Your First Add-On
- Getting Started with the Kounta API
- API - Authentication
- API - Categories
- API - Checkins
- API - Companies