User Guides
Learn how to use Kounta day to day
Admin Guides
Setup and configure Kounta for your site
Integration Guides
Connect Kounta with the tools you depend on for instant payments, faster accounting, better staffing, seamless loyalty, and more.
Featured Articles
Industry Best Practice
FAQs
Video Tutorials
All Support Guides
Set Up & Manage My Kounta Account All about creating your account, applying the basic settings, and managing your subscription
Training your team with Kounta POS Your staff will be trained in no time with these easy to follow training videos
Create your Menu & Manage your Inventory Build your menu into Kounta and start tracking your inventory
Adding your Menu to Kounta
- Add and manage your products in Kounta
- Build the Best Cafe Drinks Menu
- Build the Best Restaurant Food Menu
- Site-specific products and pricing
- Adding Products
- Creating and Selling Product Variants
Set up & Manage your Inventory
- Inventory Management Overview
- Calculating your Cost of goods with Kounta
- Adding your inventory items to Kounta (Purchase formats)
- Stocktaking with Kounta
- Managing Recipes with Kounta
- Tracking Wastage
Connect your Hardware Getting your hardware running smoothly with Kounta is quick and simple.
Setting up your POS devices
Setting up your customer-facing displays
Setting up your Printers
- Kounta App Printing vs. Intelligent Printing
- Kounta App Printing - Choose and Setup Hardware
- Intelligent Printing - Choose and Setup Hardware
- Setting up Production Printing (aka Kitchen Printing)
- Printing with Kounta on Albert (inbuilt Printer)
- Setting up an Epson m30 Bluetooth Printer with Kounta
Production Printing
Setting up your Bump Screens
Customer Receipts | Tax Invoices
Taking Payments in Kounta Quickly take payments at the counter, at the table or via online ordering apps. Split bills, add tips, save to an account, and more.
Integrated Payments & EFTPOS
- Add and Manage Payment Types
- Payments Integration - Westpac Presto Smart
- Payments Integration - TYRO
- Payments Integration - Commbank Albert
- Payments Integration - Mint
- Payments Integration - Smartpay (Australia & NZ)
Issuing Refunds | Discounts & Surcharges
Account Sales & Bar Tabs
Trading with Kounta & Daily Processes From tracking your covers to a seamless accounting integration - build the workflows you need
Register settings
Takings, Reconciliation & Cash Management
Service workflows with Kounta
Integrating your Accounting
- Integrate your MYOB AccountRight Live with Kounta
- Integrate your MYOB Essentials Live with Kounta
- Integrate your Quickbooks Online with Kounta
- Integrate your Xero with Kounta
- Accounting Integrations - Where does my data export?
- Integrate your Saasu with Kounta
Kounta Reporting Basics
Customers & Marketing Offer loyalty programs that keep customers coming back
Customer Loyalty, Promotions & Price Lists
- Integrations - Goody
- Adding Customers to Kounta
- Adding Customer Contacts in bulk - with .CSV
- Managing Customers
- Set up Gift Cards
- Set up automatic promotions
Ordering Ahead & Online Ordering
- Integration - Shopify
- Integration - Bopple
- FAQ - What delivery services can I use with Kounta?
- FAQ - How do I enter payments for orders coming from any third-party delivery service? (Boppl, UberEats, Deliveroo, Grubhub etc.)
- FAQ - Will the payments I accept from delivery services show on my reconciliation?
- FAQ - Will the payments I accept from delivery services show on my payments report?
Something is wrong Support for whenever you need it - night or day
Troubleshooting Hardware or Network
- Troubleshooting network connectivity issues
- Troubleshooting printer issues
- Working with Kounta Offline
- Enable DHCP on Epson Printers - Windows and Mac
- Enable DHCP on Epson Printers - iOS devices
- Changing your Modem / Router
Troubleshooting - Taking Payments & Refunds
Something is Wrong
- Brand Update Guide
- Recycling POS Devices
- Repair Kounta
- Exporting Reports - Cloud Icon is Missing
- Add On - MYOB RetailManager Import Tool
- Browser printing for Google Chrome with Kounta
Kounta Insights Empower your team with the reports they need to make better decisions every day.
Kounta Purchase We've made purchasing stress-free and mobile friendly so your whole team will be happy using it
Kounta Purchase Getting Started
- Welcome to Kounta Purchase
- Enabling Kounta Purchase
- Setting up order reminders
- Adding your suppliers
- Assigning products to default suppliers
- Sending purchase orders & receiving stock deliveries
Kounta Purchase Advanced
- Setting up PAR levels
- Setting up recurring purchase orders
- Accessing recommended orders
- Stock transfers: reduce wastage by sharing inventory with other locations
- Optimise your purchasing - with Kounta Insights
- Sync Purchase Orders to Xero
Kounta Produce Streamline your production with an intuitive recipe builder and costing tool. Track your batches from start to finish and automatically update your inventory.
Getting started with Kounta Produce
- Welcome to Kounta Produce
- Enabling Kounta Produce
- Getting Around Kounta Produce
- Create a Recipe - in Batches or Made to Order
- FAQ - Why are there already recipes on the Recipes tab of Produce if I haven’t made any?
- FAQ - Are all of my products here on the Recipes tab?