Industry Best Practice
All Support Guides
Set Up Your Account on Lightspeed! Learn how to create your account, applying basic settings and managing your subscription.
- App Printing vs. Intelligent Printing
- Lightspeed App Printing - Choose and Setup Hardware
- Intelligent Printing - Choose and Setup Hardware
- Setting up Production Printing (aka Kitchen Printing)
- Printing with Kounta on Albert (inbuilt Printer)
- Setting up an Epson m30 Bluetooth Printer with Kounta
Taking Payments in Lightspeed Quickly take payments at the counter, at the table or via online ordering apps. Split bills, add tips, save to an account, and more.
- Add and Manage Payment Types
- Payments Integration - iZettle
- Payments Integration - Westpac Presto Smart
- Payments Integration - Tyro
- Payments Integration - Commbank Albert
- Payments Integration - Smartpay (Australia & NZ)
Train your team to use Lightspeed POS Your staff will be trained in no time with these easy to follow training videos
Trading with Lightspeed & Daily Processes From tracking your covers to a seamless accounting integration - build the workflows you need
- Manage orders, payments and production for groups of a few (or many) with ease.
- Using Safe Check-in
- Setting up Order Types
- Tracking Guest Count
- Setting Up Tables
- Setting Up Courses
- Troubleshooting network connectivity issues
- Troubleshooting printer issues
- Working with Lightspeed Kounta Offline
- Enable DHCP on Epson Printers - Windows and Mac
- Enable DHCP on Epson Printers - iOS devices
- Changing your Modem / Router
Lightspeed Insights Empower your team with the reports they need to make better decisions every day.
- Welcome to Kounta Insights
- Enabling Kounta Insights
- Getting around Kounta Insights
- Setting Up Reporting Groups
- FAQ - What is a Reporting Group?
- FAQ - How do I keep track of price adjustments and promos?
Lightspeed Purchase We've made purchasing stress-free and mobile friendly so your whole team will be happy using it
- Welcome to Kounta Purchase
- Enabling Kounta Purchase
- Setting up order reminders
- Adding your suppliers
- Assigning products to default suppliers
- Sending purchase orders & receiving stock deliveries
- Setting up PAR levels
- Setting up recurring purchase orders
- Accessing recommended orders
- Stock transfers: reduce wastage by sharing inventory with other locations
- Optimise your purchasing - with Kounta Insights
- Sync Purchase Orders to Xero
Lightspeed Produce Streamline your production with an intuitive recipe builder and costing tool. Track your batches from start to finish and automatically update your inventory.
Lightspeed Bump Screen powered by Bump-it Learn how to set up digital bump screens with Lightspeed Bump Screen powered by Bump-it.
Lightspeed Delivery Learn how to set up Lightspeed Delivery, run promotions and troubleshoot common issues.
- Managing Online Orders with Lightspeed POS
- Will payments I accept from delivery services show on my reconciliation?
- Will payments I accept from delivery services show on my payments report?
- Integrating Hey You
- Integrating me&u
- Integrating Mobi2Go
- Create, Promote and Redeem Vouchers with Gift-it
- Integrations - Marsello
- Adding Customers to Kounta
- Adding Customer Contacts in bulk - with .CSV
- Managing Customers
- Set up Gift Cards
Lightspeed Partners Becoming a Lightspeed partner is a way to diversify your skill set and earn in the process.
- Developers - Create Your First Add-On
- Getting Started with the Kounta API
- API - Authentication
- API - Categories
- API - Checkins
- API - Companies