User Guides
Learn how to use Kounta day to day
Admin Guides
Setup and configure Kounta for your site
Integration Guides
Connect Kounta with the tools you depend on for instant payments, faster accounting, better staffing, seamless loyalty, and more.
Featured Articles
Industry Best Practice
FAQs
Video Tutorials
All Support Guides
Set up & manage my Kounta account All about creating your account, applying the basic settings, and managing your subscription
Connect your Hardware Getting your hardware running smoothly with Kounta is quick and simple.
Setting up your POS devices
Setting up your customer-facing displays
Setting up your Printers
- Kounta App Printing vs. Intelligent Printing
- Kounta App Printing - Choose and Setup Hardware
- Intelligent Printing - Choose and Setup Hardware
- Setting up Production Printing (aka Kitchen Printing)
- Printing with Kounta on Albert (inbuilt Printer)
- Setting up an Epson m30 Bluetooth Printer with Kounta
Production Printing
Setting up your Bump Screens
Customer Receipts | Tax Invoices
Taking Payments in Kounta Quickly take payments at the counter, at the table or via online ordering apps. Split bills, add tips, save to an account, and more.
Integrated Payments & EFTPOS
- Add and Manage Payment Types
- Payments Integration - iZettle
- Payments Integration - Westpac Presto Smart
- Payments Integration - TYRO
- Payments Integration - Commbank Albert
- Payments Integration - Mint
Issuing Refunds | Discounts & Surcharges
Account Sales & Bar Tabs
Train your team to use Kounta POS Your staff will be trained in no time with these easy to follow training videos
Trading with Kounta & Daily Processes From tracking your covers to a seamless accounting integration - build the workflows you need
Customers & Marketing Offer loyalty programs that keep customers coming back
Customer Loyalty, Promotions & Price Lists
- Integrations - Marsello
- Adding Customers to Kounta
- Adding Customer Contacts in bulk - with .CSV
- Managing Customers
- Set up Gift Cards
- Set up automatic promotions
Ordering Ahead & Online Ordering
- Integrations - Me&u
- Integration - Shopify
- Integration - Bopple
- FAQ - What delivery services can I use with Kounta?
- FAQ - How do I enter payments for orders coming from any third-party delivery service? (Boppl, UberEats, Deliveroo, Grubhub etc.)
- FAQ - Will the payments I accept from delivery services show on my reconciliation?
Something is wrong Support for whenever you need it - night or day
Troubleshooting Hardware or Network
- Troubleshooting network connectivity issues
- Troubleshooting printer issues
- Working with Kounta Offline
- Enable DHCP on Epson Printers - Windows and Mac
- Enable DHCP on Epson Printers - iOS devices
- Changing your Modem / Router
Troubleshooting - Taking Payments & Refunds
Something is Wrong
- Brand Update Guide
- Recycling POS Devices
- Repair Kounta
- Exporting Reports - Cloud Icon is Missing
- Add On - MYOB RetailManager Import Tool
- Browser printing for Google Chrome with Kounta
Kounta Insights Empower your team with the reports they need to make better decisions every day.
Kounta Purchase We've made purchasing stress-free and mobile friendly so your whole team will be happy using it
Kounta Purchase Getting Started
- Welcome to Kounta Purchase
- Enabling Kounta Purchase
- Setting up order reminders
- Adding your suppliers
- Assigning products to default suppliers
- Sending purchase orders & receiving stock deliveries
Advanced Purchasing
- Setting up PAR levels
- Setting up recurring purchase orders
- Accessing recommended orders
- Stock transfers: reduce wastage by sharing inventory with other locations
- Optimise your purchasing - with Kounta Insights
- Sync Purchase Orders to Xero