Kounta has recently launched a new feature on our iOS application that uses a built-in Slide to Unlock function that allows wait staff to place their device back in their pockets safely with the device automatically locking after placing an order on hold.
This function was needed because manually locking a device with the lock button can interrupt printing commands and cause issues for Production Docket printing.
To enable Slide To Unlock
This feature is automatically enabled on iPod Touch and iPhone devices, however to use this function the register must be set to have a default screen of either Tables or On-Hold Orders.
- In Back Office, click MySite
- Then click Devices
- Select your register
- Scroll down to the bottom of the page, and set the Sales Screen Default to either 'On Hold Orders' or 'Tables'
Once configured as per above, users on that register device will have their screen automatically lock after placing an order on hold as per below.
That's all there is to it!