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Edit an order with Lightspeed Kounta - POS Basics

 


1. Open up Lightspeed Kounta POS and select the items you want to add to the order:

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2. Once you've added your items, click on an item in the order screen to edit:

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3. Clicking on the item will then take you to the edit product screen.

From here we can;

  • A. Add extra options or modifications
  • B. Update the quantity
  • C. Change the unit price
  • D. Add a line item adjustment (if you have the permission to do so)
  • E. Add a product note for the kitchen or other production areas
  • F. Remove the product from the order.


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4. Once you've added in your edits, then simple hit 'Apply Changes' to save the changes to the product. 

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5. You'll be able to see the adjustment applied(if an adjustment was applied) and your product note underneath the product in the order

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FAQ's

Will my product notes appear on the customers receipt?

You can choose whether your product notes appear on receipts or not via heading to Back Office>My Site or Sites>Site information section under 'Receipt options' mceclip6.png

If you have any questions, select help on any page in Lightspeed Kounta to reach our 24-Hour Support Team.

Next up, is how to split or merge orders or, how to hold an order from the POS.

 

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