Tyro has a native integration with Lightspeed Kounta POS to provide a faster, more secure and accurate workflow to process EFTPOS payments across all platforms (iOS, Android, Windows and, Mac).
This guide will walk you through the steps of enabling this integration and processing a sale with Tyro.
Still investigating your EFTPOS solution? If you are still investigating which EFTPOS Integration is best suited for your business, you can look at the Lightspeed Payments page or Talk to a Payments Expert.
What's in this guide?
Before you begin
Setting up the integration to take EFTPOS payments is easy - you will want to have your account set up and the EFTPOS terminal(s) on site before attempting to integrate them and getting them talking. You will also need;
- Your POS terminal on hand and the Kounta App is installed
- If you need any help with installing the Kounta POS App, check out this guide
- Stable internet connection
Enable the Tyro Integration
2. Enable this integration by selecting the blue Enable Tyro button
Pair your Tyro terminal with your Kounta POS
1. Head to the POS screen
2. From the menu button (top left) select Add-ons, followed by Pair Tyro Device
On your Tyro Device
Pro Tip -Preparing the Tyro device may differ from terminal to terminal - follow the prompts on the POS if you are unsure
If you are using this guide then you can also skip to the I know what I'm doing link and follow the below steps
4.1 Enter the Tyro Device's Menu
4.2 Select Configuration
4.3 Select Integrated EFTPOS
4.4 Enter your Admin Password. This will have been set up when this device was activated
4.5 Select Pair with POS
4.6 You will now see your Merchant ID and Terminal ID note these down for now. Do not select Start yet.
5. Back on your Kounta POS
5.1 Enter your Merchant ID (MID) and Terminal ID (TID)
6. Select Authorise on the POS Screen (Blue Button)
7. Select Start on the Tyro device
Pro Tip -If you hit any snags during the pairing process you can clear existing pairings on the Tyro Device (Menu -> Configuration -> Integrated EFTPOS -> [admin password] -> Clear Pairings)
Process a Sale with Tyro on Lightspeed Kounta POS
Processing a sale with an integrated EFTPOS like Tyro is easy and is covered in our guide on Processing Sales with Lightspeed Kounta POS
For a quick reference - all you need to do is select the Tyro logo from the Checkout panel
Tipping, Signing and Merchant receipt printing with Integrated EFTPOS
You can find the settings for how your integrated EFTPOS works when needed for Tipping, Signing or printing Merchant EFTPOS receipts here.
Pro Tip -If you are changing any register settings, don't forget to update you POS with a quick Sync.
Bar Tabs on Kounta POS with Tyro
Did you know you can also pre-Authorise payments through your Tyro Terminal for Bar Tabs? You can read more about it in our guide for Bar Tabs.
Enable Dynamic Surcharging with Tyro
Tyro’s dynamic surcharging allows the Merchant to pass the EFTPOS transaction fee onto the customer. This is calculated quickly and automatically, allowing for a frictionless experience at the POS.
The Surcharging Framework was introduced in 2017 by the Reserve Bank of Australia, and Tyro has developed this feature into their devices so that it can dynamically adjust for different cards and banks.
This feature can be enabled easily through the Tyro Merchant Portal, which provides updated information on all the latest rates.
Surcharge amounts will land in the merchant's Tyro bank account which can be linked to Xero. Learn more about dynamic surcharging on Tyro's website.
Frequently Asked Questions
How much will this integration cost?
How does my Tyro terminal talk to Kounta?
Each Tyro terminal has its own connection to the internet (Ethernet cable, wifi or, 3G) it talks to Kounta servers through this connection (naturally, your Kounta POS terminal will need to be online.) The Tyro terminal will talk to the banks through its own internet connection.
There are two types of Tyro terminals with their own ways to connect to the Internet.
Yomani terminal: Ethernet and 3G capable
Yoximo terminal: WiFi and 3G capable
Note - You can change connection settings on your Tyro terminal from Network & Diagnostics under Menu
How do I report on Sales by Payment Type?
Payments Dashboards on Kounta Insights allows you to easily report on the payment types used in your business, see payment trends, and see which payment types are the most popular. Drill down for more details or to see trends for specific payment types, by site, and most importantly, trends over time.
How do I use Tipping on my Tyro?
What's my next step?
Finalising your takings with Integrated EFTPOS in the mix is now super easy - our walkthrough on finalising your end of day takings will show you the steps.
Have you started looking at getting the rest of your hardware connected with your Kounta POS? If not, you should look at what hardware you can use with Kounta.
If you haven't planned that far ahead it is worth reading our guide to building your restaurant workflows for success.