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Setting up Production Printing (aka Kitchen Printing)

Part Three of the Printer Setup Trilogy

 

With Kounta you have the freedom to set up your kitchen printing so that it works with your unique workflows and service style.

 

Whether you operate one small kitchen or you manage multiple stations, you can send your orders directly to the kitchen, barista, bar (or other production areas) with a single tap.

 

Want to go paper-free? - Get rid of the dockets and manage order production on a bump screen.

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What's in this guide?

 

Before you begin 

All items to All printers

Printer/Item Specific

Split or Duplicate Production Docket

Frequently Asked Questions

 


Before you begin

 

Naturally, before we set up production printing you will need to have set up your printers or set up your Bump Screen.

 

Note: Bump Screens are the digitized version of kitchen printing. When you enable the Bump Screen addon it will create a printer profile for you to set up with production printing - just like you would with your physical printer.

Once you have connected your printers to Kounta, you can now choose how you want to organise your production printing across all your printers:

 

All items to all printers
All printers print will print the same production docket with all products

Printer/Item Specific
Different printers have specific products assigned to print.
i.e., A piccolo latte will only be sent to the Barista Printer while the hamburger will only be sent to the kitchen printer.

Split or Duplicate Production Printing
Great workaround for when you have just one printer (or multiple printers) - you can print multiple dockets from one printer - these can be either identical or different - completely up to you.

 

First, access the production printer settings. 

1. From Back Office, select Sites 
(If you have more than one site, you will be prompted to choose which one)

2. Select Printers

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All items to All printers

 

All printers print the same order docket; products are all printed and not assigned.

 

Perform step 1 and 2 to access the production printer settings. 

 

3. Under Production Printing, select All Items to All Printers

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Printer/Item Specific

 

Different printers have specific products assigned to print.
i.e., A piccolo latte will only be sent to the Barista Printer while the hamburger will only be sent to the kitchen printer.

 

Perform step 1 and 2 to access the production printer settings. 

 

3. Under Production Printing, select Printer/Item Specific

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4. Select Save

 

You need to select the Save button to show the Assign products button in the next steps.

 

5. Now we can assign products to each printer. On the same page, scroll down to Network Printers in this Site


6. The printers that you have set up in your system will show here. Select Assign products

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7. You will see a list of all your categories and products. Tick the categories/products that you want this printer to print.

a._blank_box.PNGBlank box = the product or category is not assigned to the printer.

a._checked_box.PNGTick = the product or an entire category is assigned to the printer.

a._dash.PNGDash = only some products in the category are selected.

 

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8. Select Save

 


Split or Duplicate Production Docket

 

Great workaround for when you have just one printer (or multiple printers) - you can print multiple dockets from one printer - these can be either identical or different - completely up to you.

 

By setting up split dockets, you can print out order dockets for the grill station and for the salad station - all from one printer.

 

Perform step 1 and 2 to access the production printer settings. 

 

3. To duplicate a printer, select the copy icon beside that printer.

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4. You will be prompted to give this printer a name (so that you don’t confuse it with the original) - we recommend that you give it a name for the station that it will print dockets (e.g. Kitchen-Salad and Kitchen-Grill)

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5. And select Duplicate to confirm

 

If you are using Intelligent printing system, you will need to add duplicate printers using the orange Add Printer button.

Rename the duplicate with the same printer name as on the Intelligent Printer Server followed by a pipe symbol | and a label (e.g. Kitchen|food or local_printer|kitchen)

 

6. To split these dockets so that they print different products, you can follow the steps above to assign printer specific products.

 

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Frequently Asked Questions

What order do products print on a docket?
They print in the order in which they are entered unless you have assigned the products to a course.

Do I need an Intelligent Printer for this setup?

No - almost all our examples above are using Kounta App Printing. But if you are using Intelligent printing, duplicated or split printers need to be very carefully named.

 

Can I create separate production printing settings for each register?

Yes you can. This guide covered the four basic ways you can print out order dockets.
If you need this more advanced customisation, you can assign different printing rules per register with register-specific production printing.

 

What is the benefit of assigning products to different printers?

If you have a printer on your kitchen or per kitchen station, the order dockets can be sent to their assigned printers - this way order dockets reach the kitchen immediately.

 

 


What's my next step?

 

If you need to create printing rules unique to each register, you will need the register-specific production printing add-on.

 

Now that you have enabled our production printing, you should double check you have connected your integrated payment & EFTPOS device

 

Hardware connected? Check. Menu loaded? Check. You are probably getting close to trading - have you added your staff yet? When your staff have user profiles, you can track who is the best performing in sales, manage their POS permission or, have them clock-in and clock-out with our time & attendance add-on.

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