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Add and edit your products in Lightspeed

By adding your products to Lightspeed you will be able to create your POS menu and pantry lists (items you sell, buy and, stock.) You can also use Lightspeed to track your inventory.

This article covers how to upload your basic product info to Lightspeed.

Note - inventory/stock items that you sell (e.g. merch) or don't sell (e.g. Flour) are also added to Lightspeed as products. You can start adding them to Lightspeed using the steps below, but these products will have separate settings - which we talk more about in a separate guide, Adding your inventory items to Lightspeed .



What's in this guide?  

Before you begin
Create your products
Edit your products' basic information
Delete your products
Create your categories
Frequently Asked Questions


Before you begin 

Have you got your menu finalised yet? That's really the first step - if not, our team has a helpful post on Creating a Customer-centric Menu. Otherwise, let's go!


Create your products 

1. Under Products from the Back Office, select  Add Products 

2. Fill in the basic product information

  • Name
  • Category (Categorise your products to make them visible on the POS screen)
  • Sales Price
  • Sales Tax Type

3. Select Add Product to save this product and add another product

Pro Tip - The product names are what shows on the POS or in your stock lists - keep the names logical (ie not - "Shake - S" but maybe "Shake - Strawberry") and, for raw goods it helps to include the sizes (ie not "milk" but maybe "Milk, Full Cream, 2L")


Note - Did we miss a product setting you were looking for? Our Advanced Product Settings guide goes into more detailed product settings.


Edit your products' basic information

For basic changes, these can be made on the main Products page - the options for name, category, sales price and tax type can all be edited from here. These will autosave.




Made a mistake and need to delete your product?

Easy - just select the little trash can beside the product name - but once a product is gone, it is gone for good. No more recipe, no more stock levels. Although, the sales data will still be there for you - safe and secure.



Create your categories 

Note - Only assign categories to products that you want to appear on your POS.

Categories can either be created when you create your products;




1. Under Products from the Back Office, select POS Categories

2. Select the orange Add Category button

3. Name your category and select Add Category


Edit your products in bulk in Lightspeed

Want to edit your products en-masse?

Bulk tick box to apply changes to multiple products in one go. 

1. Go to Back Office

2. Go to Products > Products

3. Select the checkbox under Add Products

4. Hit the arrow to choose between; Current Page, All or None

5. From the empty field, choose an action

6. Complete any further selections



Want to select certain products or refine your product list? Use filters!

1. Go to Back Office

2. Go to Products > Products

3. Select the down chevron next to the magnifying glass

4. Filter by Name, Category, Reporting Group, Bar code, or Tags. 

5. Hit Filter


Frequently Asked Questions

If I have multiple sites under one company, will deleting a product remove the product from all sites?

Yes, deleting a product from one site will remove it from all sites under the company. If you'd like to hide a product on POS from one site and keep it visible on other sites, disabling the product via the My Site > Site Products section will hide the product from POS without changing it's visibility on other sites. You can find out more about how to modify product visibility for multisite setups in this guide:


Products, Variants and, Modifiers - What's the difference?

We get asked this a lot, don't worry;

Products - You either sell these on your menu, buy these from your suppliers or, stock these products

Variants - Set variations of your menu items to capture common options - think sizes for coffee (or wine & beer) and, flavours for milkshakes.

Modifiers - Common changes to products that your customers might request (but generally aren't sold solo) - soy milk for coffee or rare for that cut of steak


How do I add pictures or colours to my products on the POS?

Hang tight, you are almost there. For adding pictures you should check out our Advanced Product Settings or, to simply add colours or rearrange the POS screen, you should look at our guide on Arranging your POS


What's my next step?

Well, that was easy. Now let's look at tweaking those products!






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