Looking to integrate Commbank Albert with Kounta?
You’ve come to the right place.
The Commbank Albert can be used in two distinct ways;
1. Kounta on Albert - Both the EFTPOS AND the POS terminal. This means you can process transactions and take integrated payments on the Albert itself. This guide is for you!
2. Kounta to Albert - You have a POS terminal already and your Albert is just taking EFTPOS payments. You will want to check out our guide to Setup your Albert as an EFTPOS.
When Pablo and Rusty’s started with Albert, they enjoyed better customer service and seamless store management. Watch the Albert and Kounta dynamic in action!
What's in this guide?
Purchase and activate your Albert Device
Set up ‘Kounta to Albert’ Integration
Connecting Printing & Cash Drawer
Meet Albert
Kounta running on Albert provides a world first, complete point of sale experience that allows you to effortlessly run your store and securely process payments on the same device. No cables, no fuss, just a beautiful experience for you and your customers.
The parts of the Commbank Albert gives an idea of its full functionality.
Albert can:
- Process contactless payments, scan barcodes
- Print and/or email receipts (older Albert devices can only print eftpos receipt - no tax invoice)
- Split bills, add tips
- Integrate with POS systems to add to its built-in functionalities. Once integrate with Kounta, you can:
- Showcase products and process orders
- Monitor staff attendance and performance
- Manage inventory and wastage
- Apply automatic promotions
Purchase and activate your Albert Device
Purchase and activate your Albert device. The rates and application process can be found on the Commbank website
If you are still investigating which EFTPOS Integration is best suited for your business, you can look at the Kounta Payments page or Talk to a Payments Expert.
Set up ‘Kounta to Albert’ Integration
1. Before you integrate Kounta to Albert, you need these three:
- The Albert device - activated
- An account on Kounta - this takes less than five minutes!
- The Kounta App installed on your Albert device
2. From the Add-ons Page in Kounta back office, find the CBA Albert add-on
3. Enable this add-on by clicking on the orange Enable CBA Albert button
4. Head to the Registers page in the Kounta back office under Sites
5. Select Create a New Register
6. Enter a name for your Albert - I generally go with something exciting like Albert
7. Your Register has now been created. You will see that Albert is assigned as a register
8. Select POS to start using Kounta on Albert.
If you want to have your company logo on this screen of Albert, simply upload a logo on the Site information page in Kounta back office. Our guide on uploading a logo will walk you through the steps.
Connecting Printing & Cash Drawer
Receipt printing and cash drawer capabilities are achieved by connecting the Albert with an Epson intelligent printer such as the TM-T82ii-i.
This solution requires a WiFi internet connection.
The cash drawer connects to the Epson intelligent printer, the Albert can then kick the drawer via the intelligent printer.
Learn to setup your own printing system.
Frequently Asked Questions
What is the difference of using just Albert to integrating it with Kounta?
Commbank Albert by itself can do the following tasks:
- Process contactless payments, scan barcodes
- Print and/or email receipts (older Albert devices can only print eftpos receipt - no tax invoice)
- Split bills, add tips
Kounta is a POS app that can add to this. With Kounta on Albert, you can process transactions, run your store, and process payments. These are just a few things Kounta on Albert can do:
- Showcase products and process orders
- Monitor staff attendance and performance
- Manage inventory and wastage
- Apply automatic promotions
- Summarize sales reports
Do I need a particular Kounta plan for this integration?
Albert counts as one register. The number of registers would depend on your plan. Review the different plans.
When I try to download the Kounta App on Albert it is asking me to Buy it?
This is just bank terminology- the app is free. Note though that Kounta and Albert are separate subscriptions.
What if I get stuck?
Hospitality doesn’t sleep - so neither do we. Our Support runs on Hospo time - 24/7
What's my next step?
Do you already have all the hardware you need for your system? Let’s talk about what hardware you can connect to your very own Kounta system.
Have you added in your products yet? You can add your products quickly and easily from the Kounta Back Office.
Print tax invoices/receipts straight from your Albert device! Once your Albert is integrated with your Kounta, printing is just a few steps away.