There is a register level setting within Kounta Back Office which controls where the TYRO & Commbank Albert merchant receipt will print from.
Kounta offers a few different configurations:
- Tip and Sign on payment device - Merchant copy will print to the TYRO/Albert printer.
- Tip and Sign on Kounta receipt - Merchant copy will print to your Kounta printer.
- Do nothing - No merchant copy is printed
To Change this setting:
- Go to MySite
- Select Devices
- Select Registers
- Select your register
- Change the SIGNATURE, TIPPING AND MERCHANT COPY to one of the above settings.
Once you make this change ensure you perform a SYNC on your register.