With an integrated EFTPOS terminal, you may at times wonder where your customers need to sign for their credit card purchases, where they can enter a tip or, where the EFTPOS receipt will print. These settings will answer those questions.
Still investigating your EFTPOS solution? If you are still investigating which EFTPOS Integration is best suited for your business, you can look at the Lightspeed Payments page or Talk to a Payments Expert.
What's in this guide?
Before you begin
Before you change these settings, you will want to make sure that you have either Lightspeed Payments or your third party EFTPOS integration set up and configured.
Tipping, Signing and Merchant receipt printing with Integrated EFTPOS
You can find these settings under the settings for each register profile on the Registers page of the back office.
Our guide on Register Settings also covers these settings and the other possible advanced settings available.
Signature, Tipping and Merchant Copy
Note: These settings are more relevant for third party integrations.
Lightspeed Payments will always print the merchant copy to the POS receipt, and will not request a signature on the screen.
|Tip & Sign on Screen||Tip & Sign on Payment Device||Tip & Sign on Receipt||Don't do anything|
|Signatures and Tipping will prompt on the Lightspeed Screen and then print to your POS receipt printer
Note: For Lightspeed Payments the POS will not request a signature.
Please also be aware this function can conflict with "On Terminal" tipping where the customer is asked to tip directly on the payment device.
|Your Signatures and Tipping are handled by your EFTPOS device.
Note: For Lightspeed Payments this will fall-back to the 'On Screen' method even if your terminal has an integrated printer.
"On Terminal" tipping should be enabled if you want the user to be prompted for a tip.
|Your Signatures and Tipping are printed on your POS receipt printer, integrated with the tax invoice from that printer.
||No merchant copy is printed
Note: For Lightspeed Payments this will fall-back to the 'On Screen' method.
|POS Receipt Preview:||POS Receipt Preview:||POS Receipt Preview:||POS Receipt Preview:|
Show Tip And Total Line
As the description implies, this will show a tip and total line on your subtotal receipts - For more information on Tipping with Lightspeed POS you should check out the guide for our Tipping add-on
Show Signature Line
Want your customers to sign their approval on the subtotal receipts? Then toggle this switch to Yes.
Pro Tip -If you are changing any register settings, don't forget to update you POS with a quick Sync.
What does tipping look like on the POS?
Check it out:
What's my next step?
Finalising your takings with Integrated EFTPOS in the mix is now super easy - our walkthrough on finalising your end-of-day takings will show you the steps.
Have you started looking at getting the rest of your hardware connected with your POS? If not, you should look at what hardware you can use with Lightspeed
Stuck on how to complete a refund on POS? We have a guide for that > Refund a sale on Lightspeed POS