The Alternate server field should only be changed when directed to by the Kounta Support team. This Guide would only need to be utilised when accessing prerelease versions of Kounta for testing and feedback purposes. 
What's in this guide?
iPad and iPhone
1. Completely exit the Kounta App
Double tap the iPad home button, then swipe the Kounta App up to close it (it should no longer show as a running App in the background)
2. Head to the iPad's Settings and scroll down to Kounta
3. Change the Alternate Server to labs.kounta.com or the alternate server address as instructed by Kounta Support
4. Toggle Repair Kounta on next launch to on.
5. Once completed, close the Settings App and Open the Kounta App again.
6. Recycle your register profile - then re-select your register from the list of available registers as you access the POS
Android
1. With the Kounta app open, tap the screen with 3 fingers and swipe down
2. Change the Alternate Server to labs.kounta.com or the alternate server address as instructed by Kounta Support
3. Select Repair
4. Once completed, Open the Kounta App again.
5. Recycle your register profile - then re-select your register from the list of available registers as you access the POS
What if I get stuck?
Hospitality doesn’t sleep - so neither do we. Our Support runs on Hospo time - 24/7