Download the Kounta App

Anywhere you go, we’ll be just a tap away!

Kounta's free iOS, Android and Albert apps turn your iPad, iPhone or Android device into a full-featured point of sale solution.

If you are ready to download the Kounta App, then this guide is for you. By having the Kounta app, you can:

• View real-time reports whether you are on-site or at home.
• Load Kounta onto your POS - each register will need the app downloaded - whether you have one or many

What's in this guide?

Download the Kounta App for iPad or iPhone /

Download the Kounta App for Android /

Download the Kounta App for Albert /

Frequently Asked Questions?

Download the Kounta App on your iPad or iPhone

Download the app and take us everywhere on your Apple device.

Before downloading, you'll need to create an Apple ID. We'd recommend that you keep a separate one for your business devices.

An Apple ID lets you access the App store & adds some security if your device goes missing. Learn to create an Apple ID. You can also try to check whether you already have an Apple ID

If you are working with a completely new Apple device or you need to replace an old device with a new one, check out these steps on how to set it up.

Once you open the app, you can sign in to your Kounta account. If you don’t have a Kounta account yet, learn about creating a new Kounta account.

Download the Kounta App for Android

Android, you say? We are so there.

Before downloading, you'll need to create a Google Account. We'd recommend that you keep a separate one for your business devices.

A Google account allows you to access the Play store and adds security and privacy measures to your device. Learn to create a Google account.

Once you open the app, you can sign in to your Kounta account. If you don’t have a Kounta account yet, learn about creating a new Kounta account.

Download the Kounta App for Albert

And of course, how could we not be compatible with Albert?

So if you already use Albert, no need to change hardware. Kounta and Albert are practically best buds.

Case Study - When Pablo and Rusty’s started with Albert, they enjoyed better customer service, seamless store management, and world peace! (Okay, maybe not world peace quite yet.) Watch the Albert and Kounta dynamic in action!

Before downloading, make sure you have an activated Commbank Albert from Commonwealth Bank (and ideally connected to the wifi for a faster download).

Go to the AppBank and search for Kounta POS.

Once the app is downloaded, enable the Kounta on Albert integration.

Frequently Asked Questions

How many devices can I link to Kounta?

Kounta is cloud-based and can be accessed from anywhere with internet.

If you are wanting to make changes to your Kounta Account, View reports, order stock or manage your staff - this can all be done from the back office - you can have as many people logged in at one time as you need.

If you are taking orders on the POS (we sometimes call this a register) then there is a limit to the number of devices you can be taking orders on simultaneously. 

Should I use a mobile phone or tablet for taking orders?

Time for order-taking! Mobile devices with larger screens are great for this because you get a better view of everything at once.  Learn more about iPad / Android / Windows Device Best Practise.

What will happen if the Internet dies?

We’re all afraid of the internet dying. It’s one of the things that bind humanity.

It’s a good thing Kounta can work offline. Yes, you read that right.

During the period of Internet service outage, data is stored in the device. When the Internet comes back (and thank goodness for that!), the data will then be transferred to the cloud and it’s like nothing happened! Learn more about Using Kounta offline.

What if I get stuck?

Hospitality doesn’t sleep - so neither do we. Our Support runs on Hospo time - 24/7

What's my next step?

You’re all set. But before you get going, you'll probably want to double check you have your device with all the right settings - we wrote a guide on iOS, Android & Windows best practises for you.

Have you got the rest of your hardware yet? If you're not sure what hardware you'll need, we've got your back. We have the list of supported printers and, even some recommended layouts.

A fully functional point-of-sales is only one of the perks you’ll get. See the Kounta App in action!