Lightspeed's free iOS, Android, and Albert apps turn your iPad, iPhone, Android or Albert device into a full-featured point of sale solution. The app also allows you to quickly access Back Office reports and functionalities wherever you go.
Note - Not yet sure what hardware you can use? Check out our guide on compatible hardware.
Note - Watch this video to see the Lightspeed App in action!
What's in this guide?
Download the Lightspeed App on your iPad or iPhone
Download the app and take us everywhere on your Apple device.
💡 Before downloading, you'll need to create an Apple ID. We'd recommend that you keep a separate one for your business devices.
- An Apple ID lets you access the App store & adds some security if your device goes missing. Learn to create an Apple ID. You can also try to check whether you already have an Apple ID
- If you are working with a completely new Apple device or you need to replace an old device with a new one, check out these steps on how to set it up.
Once you open the app, you can sign in to your Lightspeed by Lightspeed account. If you don’t have a Lightspeed account yet, learn about creating a new Lightspeed by Lightspeed account here.
Download the Lightspeed App for Android
Android, you say? We are so there.
💡 Before downloading, you'll need to create a Google Account. We'd recommend that you keep a separate one for your business devices.
- A Google account allows you to access the Play store and adds security and privacy measures to your device. Learn to create a Google account.
Once you open the app, you can sign in to your Lightspeed account. If you don’t have a Lightspeed account yet, learn about creating a new Lightspeed account here.
Frequently Asked Questions
How many devices can I connect to Lightspeed at a time?
Lightspeed is cloud-based and can be accessed from anywhere with internet.
Back Office - If you are wanting to make changes to your Account, view reports, manage users, edit products, view stock, and similar functions, you'll need to access the Back Office. For this part of the app, you can have as many people logged in at one time as you need.
Point of Sale - The number of devices that can access POS (at the same time) depends on how many registers you've set up from the Back Office. It is best to have one register per device that is used to take orders.
Should I use a mobile phone or tablet for taking orders?
Mobile devices with larger screens are great for this because you get a better view of everything at once. Learn more about iPad / Android / Windows Device Best Practise.
What will happen if the Internet dies?
We’re all afraid of the internet dying. It’s one of the things that bind humanity.
It’s a good thing Lightspeed can work offline. Yes, you read that right.
During the period of Internet service outage, data is stored in the device. When the Internet comes back, the data will then be transferred to the cloud and it’s like nothing happened! Learn more about Using Lightspeed offline.
What's my next step?
- Before you get going, you'll probably want to double-check you have your device with all the right settings - we wrote a guide on iOS, Android & Windows best practises for you. Once that's all set, log in to your Lightspeed.