Contact the Kounta team for help
Need a helping hand?
Got a question you can’t find in the support centre?
Want to talk to a real human?
We get it - we’re 24/7. So you can get in touch using any of the methods below.
What's in this Guide?
|Call us||Frequently Asked Questions|
|Email us||I just installed Kounta. What's my first step?|
|Chat with us (on the Kounta app)||What hardware can I use with Kounta?|
Would be great to hear from you- literally. Give us a ring anytime! Here are our digits:
You can email our team directly at email@example.com
Or, fill out a Contact Us form and we will reply straight back to your email...
Live chat with us
From any page in Kounta (POS or Back Office), select Help
Then, "Help, something is broken!". You'll see options to call, chat, or email us!
Frequently Asked Questions
I just installed Kounta. Where do I begin?
You are at the start of an awesome journey!
We've done all we can to help newcomers feel welcome.
Have you updated your business details yet? Learn about Getting Your Business Details into Kounta.
What hardware can I use with Kounta?
We run on Mac, Android, Albert, and even legacy POS terminals. Take your pick. Learn about what hardware you can use with Kounta.