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Payments Integration - Westpac Presto Smart

Westpac Presto Smart has a native integration with  POS  to provide a faster, more secure and accurate workflow to process EFTPOS payments across all platforms (iOS, Android, Windows and, Mac).

This guide will walk you through the steps of enabling this addon and processing a sale with Westpac Presto Smart.

Still looking around for a Payments solution? Lightspeed POS and Lightspeed Payments are now a unified platform. Get started with Lightspeed Payments here.

What's in this guide?

Before you begin

Enable the Westpac Presto Smart Payment Integration

Pair your Westpac Presto Smart terminal with POS

Process a sale with Westpac Presto Smart on POS

Signature, Tipping and Merchant Copy receipt printing

Configure your payment terminal printing settings

Frequently Asked Questions


Before you begin

Setting up the integration to take EFTPOS payments is easy - you will want to have your account set up and the EFTPOS terminal(s) on site before attempting to integrate them and getting them talking. You will also need;

  • Your POS terminal on hand - should be connected to the same wifi connection as your EFTPOS device
  • Stable internet connection

Enabling the Westpac Presto Smart Integration

1. From the Add-ons Page in  Back Office, find the Westpac Presto Smart add-on

2. Enable this add-on by clicking on the orange Enable Westpac Presto Smart button



Pair your Westpac Presto Smart terminal with your POS

Pro Tip - You can only pair one Westpac Presto Smart terminal to one register

1. Head to the POS screen

2. From the menu button (top left) select Add-ons


Note - the elegant & power-saving dark mode is now available on POS. Check out this guide on how you can activate it.

3. Select the Pair Westpac Device option. This will open a dialogue box



4. On your Westpac Presto Smart Device, follow these steps:

Note-Make sure the device is not currently paired. To unpair, press the green enter/circle button along with the number 3. Then, select unpair terminal.

4.1 Turn on the device (long press on the green button - this is either an enter symbol or a circle)

4.2 Connect the device to the same network as your registers

4.3 Next, go to the home screen of the device (you can access this by pressing the X button)

4.4 Select Pair with POS

4.5 Simultaneously do the next step on your POS


5. Back on your POS

Enter the Payment Terminal Serial Number. Remember to Include the dashes.

Note - The Payment Terminal Serial Number can be found at the back of your device



6. Make sure the code matches on you POS and on your Westpac Presto Smart device. Confirm this on both devices.


7. Pairing successful!



Process a sale with Westpac Presto Smart onPOS

Processing a sale with an integrated EFTPOS like Westpac Presto Smart is easy and is covered in our guide on Processing Sales with POS

For a quick reference - all you need to do is click on the Westpac button from the Checkout panel



Tipping, Signing and Merchant receipt printing with Integrated EFTPOS

You can find the settings for how your integrated EFTPOS works when needed for Tipping, Signing or printing Merchant EFTPOS receipts here.

Pro Tip -If you are changing any register settings, don't forget to update you POS with a quick Sync.

Configure your payment terminal printing settings

This section is useful for you if you use the Presto Smart (VX690 terminal) which has the inbuilt printer.

1. Head to the POS screen
2. From the menu button (top left) select Add-ons
3. Select Westpac Configuration



4. Select one of the three options:

Don’t print customer copy - the inbuilt printer won’t print at all

Print customer copy - the inbuilt printer will print the customer copy

Print on POS receipts - the customer copy will print on the POS printer



5. Select Save settings


Frequently Asked Questions

What terminals can I use with Westpac Presto Smart?

The devices that are currently offered by Westpac for integration are;

  • Presto Smart (VX690 terminal)

  • Presto Smart (e355 terminal)

Not sure which device you have? You can check the Westpac Presto Smart website for details about their terminals.

How much will this integration cost?

A transaction fee may apply if you choose to use the Westpac Presto Payment integration with Lightspeed POS.

How does my Westpac Presto Smart terminal talk to Lightspeed

Each Westpac Presto Smart terminal has its own connection to the internet via wifi (or 3G backup for the Presto Smart VX690 terminal) which talks to Lightspeed servers through this connection (naturally, your POS terminal will need to be online). The Westpac Presto Smart terminal will talk to the banks through its own internet connection.

How do I report on Sales by Payment Type?

Payments Dashboards on Lightspeed Insights allows you to easily report on the payment types used in your business, see payment trends, and see which payment types are the most popular. Drill down for more details or to see trends for specific payment types, by site, and most importantly, trends over time.

What's my next step?

Finalising your takings with Integrated EFTPOS in the mix is now super easy - our walkthrough on finalising your end of day takings will show you the steps.

Have you started looking at getting the rest of your hardware connected with yourLightspeedPOS? If not, you should look at what hardware you can use with Lightspeed

If you haven't planned that far ahead it is worth reading our guide to building your restaurant workflows for success.


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