With Kounta Insights Live, you can stay on top of your business even when you're not in the venue. If you’re reading this guide, you probably already have an idea of what Kounta Insights Live can do. If not, check out our guide, Welcome to Kounta Insights Live, where we talk about the exciting features that you can access with this app.
If you want a tour of what you can find and do on Kounta Insights Live, read on. Make sure you’ve set up Insights Live on your mobile and let’s begin!
You can also go to our guide on Frequently Asked Questions about Insights Live.
What’s in this guide?
Before you begin
You will need:
What can I find under Dashboard?
Welcome to the homepage of Insights Live!
1. Revenue Tile
This tile shows the following:
- Revenue - the total value of all sales made (orders that have been paid for + open orders) within the time range.
- Average Transaction - Revenue divided by the total number of orders within the time range.
- The Revenue Trend graph - this shows you how the Revenue is expected to perform for the day, week, or month based on historical averages.
2. Guest Tile
This tile shows the total number of guests within the chosen time range - along with the average amount spent per person, compared to your benchmark.
Note - The data here is taken from Kounta’s Guest Tracking add-on. If you want Guest Tracking for your venue, you can check out our guide on Tracking Guest Count.
3. Profit Tile
This shows the revenue minus the COGS (Cost of Goods) within the chosen time range, again compared to your benchmark.
Note - Kounta calculates your Cost of Goods for you. Check out our guide on Cost of Goods to learn more!
4. Reporting Groups Tile
This reflects the Total $ Sales (paid + open orders) for each Reporting Group within the chosen time range.
Note - Reporting Groups help you derive an accurate Sales Breakdown on your reports. To learn more, check out our guide on Setting up Reporting Groups for your venue!
5. Order Types Tile
This shows the Total $ Sales (paid + open orders) for each Order Type (Dine-in, Takeaway, Catering etc.) within the chosen time range.
Note - The Order Types Add-on collects this data. You can set this up to prompt your staff to ask so that mistakes and delays are avoided. Check out our guide on Setting up Order Types.
What can I find under Trends?
Very soon, you will have an easy-to-access page showing you real-time trends in your business. Stay tuned! This feature is still cooking.
What can I find under Alerts?
Like Trends, this feature is in the works - and equally worth the wait! With Alerts, you can be notified whenever staff deletes orders, processes refunds, does takings, and more.