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Compatible printers and field guides

Hardware can have a significant impact on your business, so it’s important to choose the right device. With a single tap on the POS, printers control the following:  

Printers are a vital part of running your business, and buying the wrong printer can be a costly mistake. This guide will help you decide which printer best suits your setup.


What's in the guide?

Lightspeed app printing vs Intelligent printing: Which is for you? 

Lightspeed app printing

Bluetooth printing

Intelligent printing

What's next?

Frequently asked questions


Lightspeed app printing vs. Intelligent printing vs. Bluetooth printing: Which is for you?

Before you buy a printer, you need to take stock of what POS devices you are using and the complexity of your setup.

Lightspeed app printing

This is the most common setup for restaurants, cafes and bars that have more than one production area so need more than one printer. Use Lightspeed app printing if you want to print from any of the following POS devices:

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iOS Devices(iPad, iPhone or, iPod touch)

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Android Devices(Smartphone or Tablet)

 

Bluetooth printing

Bluetooth printing is a one-to-one connection. Think about a Bluetooth speaker, only one phone can be connected via Bluetooth at any one time. It's the same with Bluetooth printing, only one POS can be connected to a Bluetooth printer. This is why we only recommend Bluetooth printing for simple setups like a food truck - one POS, one printer. 

Bluetooth printing is only supported on iOS devices.

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iOS Devices(iPad, iPhone or, iPod touch)

 

 

Intelligent printing

Windows, MacOS, and Albert cannot communicate directly with the Lightspeed app. However, intelligent printers are able to bridge the gap between these devices and Lightspeed O-Series. If you have a combination of Windows and iOS devices, you will need an intelligent printer. 

Use intelligent printing if you are going to print from Lightspeed POS have any of the following devices in your setup:

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Windows device  Mac computers  

As you can't access the Lightspeed Restaurant POS app from these devices, you will instead access our webapp from your browser.

Note: Lightspeed is developed and optimised for use with the Google Chrome browser. Visit the Google Chrome website to confirm that you have the latest version.

 

Compatible printers

Review the following hardware lists and field guides to ensure that your printer is compatible before setting up Lightspeed App printing, intelligent printing, or Bluetooth printing.

 

Lightspeed app printing

Field guide

Review the infographic to understand how each component is connected and ensure that your venue can support the layout. Then, you can choose from the list of printers below to complete your setup.  

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List of printers

Now that you've reviewed the field guide and confirmed your venue can support your setup, choose your printers. 

Epson

Must use authorized Epson ethernet interface boards
(UB-E03, UB-E04, TM-I)

Serial adaptors and other third-party add-ons are not supported, and neither are serial or parallel versions of printers.
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Star (iOS app only) 

Lightspeed O-Series is not compatible with the Bluetooth versions of either printer, we only support Ethernet versions.

Element (iOS app only)

Note: Element printers only work in setups with other Element printers. They are not compatible with Epson printers and mixing these different printer types will cause printing issues. Lightspeed O-series is only compatible with the Ethernet versions of these printers.

Bluetooth Printing 

Field guide

Review the infographic to understand how each component is connected and ensure that your venue can support the layout. Then, you can choose from the list of printers below to complete your setup. 

Bluetooth_Printing.jpg

List of printers

Epson

Note: Bluetooth printing is supported for iOS devices only.

These Epson printers are supported for Bluetooth printing.

Intelligent Printing

Field guide

Review the infographic to understand how each component is connected and ensure that your venue can support the layout. Then, you can choose from the list of printers below to complete your setup. 

Intelligent_Printing.jpg

List of printers

Epson

(*The TM-M30 and TM-M30II printer can be used as an Intelligent printer but cannot have any secondary printers linked so only supports 1 printer setup)

 


What's next?

Do you have the devices you need for your system? View this guide to learn more about compatible hardware.

With the right hardware you can start setting up your printers.


Frequently Asked Questions

Does Lightspeed sell printers?

Lightspeed sells a range of compatible printers in our online store.

If you have any questions about purchasing hardware, email our Hardware team at hardware@kounta.com.

I'm only using my Windows/Mac laptop to access the Back Office, do I still need an intelligent printer?

No. You only need an intelligent printer if you are using Windows, Mac, or Albert to take orders on the POS.

Does Lightspeed support Wi-Fi printing?

Lightspeed O-Series supports app, Bluetooth, and intelligent printing and does not provide support for Wi-FI printing.

Do I even need a printer setup?

More and more businesses are going paper-free and saving on printing supplies.

Lightspeed natively supports paper-free with:

  1. Bump Screens for your Production Area/s
  2. Email receipts for your customers

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