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Setting Up Single Product Printing

 

Give customers fresher juices, hotter food, faster service and keep staff focused with individual dockets or sticky labels that show exactly what was ordered and who it's for.

Printing and sticking labels is fast, easy and foolproof with the Epson L90 printer. Stick labels directly to packaging to speed up serving times and always communicate to your staff what needs to be made and where it's going.

  • Minimise miscommunications between staff and customers
  • No additional mess or clutter with liner-free labels
  • Happier customers thanks to quick, efficient service

 


 

What's In This Guide?


 

Before you begin

You would need:

Note - Cannot be used with the Advanced Printing or Courses features.

 

Enabling Single Product Printing

  1. Select Features in Back Office, then choose Single Product Printing
    Single_Product_Printing_in_Features.png
  2. Select Enable
    Enable_Single_Product_Printing.png

 

Setting Up Single Product Printing

Production Printing Settings

By default, all items are sent to all printers. So if you haven't already, be sure to configure these production printing settings.

  1. Select My site in Back Office, then choose Printers
  2. Open the drop-down menu for Production Printing, then select Printer/Item Specific
    IPP_Printing_settings.png
  3. Select Save

 

Assigning Products to a Printer

Now you'll see the option to Assign Products to each of your printers. If you do not see this option, be sure to select save after completing the step above.

 

  1. Select Assign Products for the required printer
    IPP_Printing_Settings1.png
  2. Select whole POS categories or individual items that need their own production docket or label
    IPP_Production_Printing_Settings2.png
  3. Select Save

 

Enable Single Product Printing for specific printers

Don't forget to select which printers you want Single Product Printing rules to apply to. If you checked these boxes before you assigned your products, it's likely that you didn't save before doing so. So make sure this step is completed when going through these steps for the first time.

  1. Select the printers that you want to print individual dockets or labels for each product
    IPP_Printing_Settings3.png
  2. Select Save

 

Label Printing

Configuring the L90 Label Printer

The L90 Printer has some advanced settings that need to be adjusted in order to work with Lightspeed Kounta.

There are two settings that need to be adjusted for full compatibility with Lightspeed Kounta.

Enable ePOS-Print

This can be done through the printer's web interface. 
First, browse to your Printer's IP address in your browser.
(You can obtain the IP address by turning off the printer, holding down the feed button, turning it back on again. Once it finishes the print, press feed again to turn self-test mode off. Look for an 'IP Address' number at the top of the receipt.)

Screen_Shot_2021-07-26_at_7.10.58_pm.png


You receipt may look slightly different. Enter that number into the web address on your browser.
(Mine was 10.20.1.241)
You will be warned that you are accessing an insecure site, just click 'Show Advanced' then click 'Proceed to xxx.xxx.xxx.xxx'

Screen_Shot_2021-07-26_at_7.12.40_pm.png

You will then be asked to login.
The username and password should both be epson if that does not work then use your printer's serial number (attached to the model number sticker) as the password.Screen_Shot_2021-07-26_at_7.15.40_pm.png

Once that is done, go tp ePOS-Print (under Configuration, not Network) then select Enable and then click Send. Screen_Shot_2021-07-26_at_7.17.30_pm.png

 

Then click Reset.

Screen_Shot_2021-07-26_at_7.28.09_pm.png

ePOS printing is now enabled on your printer.

Disable 'Paper Removal Standby'

This function if left enabled will stop further print jobs until the printed docket is removed. If left enabled this will cause major issues for your POS registers and this must be disabled.

The following steps will work by using the feed button. You have short presses * and long presses -
* = press the feed button for less than one second
- = hold the feed button for more than one second

Now, to start, turn the printer off. Press and hold the feed button down and turn it on again, release the feed button when you hear it printing. It will print something like this (shortened to save space).

Once printed, press the feed button for more than one second (-)
init1.png

Press the feed button 2 times for less than one second then hold for more than one second
(* * -)

Screen_Shot_2021-07-26_at_8.04.50_pm.png

Press the feed button 13 times for less than one second then hold for more than 1 second
(* * * * * * * * * * * * * -)

Screen_Shot_2021-07-26_at_8.03.32_pm.png

Press the feed button 5 times for less than one second then hold for more than 1 second
(* * * * * -)

Screen_Shot_2021-07-26_at_8.08.12_pm.png

Press the feed button 2 times for less than one second then hold for more than 1 second
(* * -)
Screen_Shot_2021-07-26_at_8.09.40_pm.png
When this receipt prints, press and hold the feed button for more than 1 second
( - )
Screen_Shot_2021-07-26_at_8.14.01_pm.png

Press for more than 1 second
( - )

Screen_Shot_2021-07-26_at_8.14.47_pm.png

You are now complete and ready to start printing!

 

 


 

Frequently Asked Questions

Does Single Product Printing work with group ordering?
Yes.

Does Single Product Printing work with pass-thru printing?
Yes!

Does Single Product Printing work with the Lightspeed Bump screen or Bump-it?
No.

How an I reduce the font size on production dockets?
This can be done by in Back Office from the Site Printers page by changing the Production Printing Font Size  from "normal" to "small".

Which label printers can I use?
Only the Epson L90 ethernet model listed in the compatible printers guide.

What type of labels can I use?
Only 80mm wide continuous labels can be used. The length is variable since it depends on how much information need to be printed. You can buy 80mm x 106m thermal label rolls from our online hardware store. 

 


 

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