To resolve syncing issues you may need to remove the configuration and reset your Lightspeed Payment terminal.
This is not a full reset, nor is it a config update. Instead, it removes any existing config settings on your EFTPOS machine. It will trigger a restart, and you will need to reconfigure
Lightspeed Payment terminals by following the steps in this guide: Setting up your Lightspeed Payment Terminal.
Remove Config from Lightspeed Payments terminal
S1F2
- Tap Settings
- Tap Configuration
- Enter the Admin passcode 5773 and select the Continue button.
- Click Reset Device, and then confirm you wish to proceed.
- The boarding process will start from scratch again.
E280
- Select small square bottom right
- Select Admin.
- Enter the Admin passcode 0856 and select the Confirm button.
- Remove Config
E285
- Select 1 and then the Confirm key.
- Hit Config, then Remove Config
v400
- Select 1 and then the Confirm key.
- Hit Config, then Remove Config
p400
- Select 1 and then the Confirm key.
- Hit Config, then Remove Config
Once complete, follow Setting up your Lightspeed Payment Terminal to set up and pair and reboard your terminals.