Get Started

• Back Office Quick Start Guide
• Download the Lightspeed App
• Finding your Site ID
• What hardware can I use with Lightspeed?
• iOS / Android / Desktop Best Practise

Setting up your account with Lightspeed

• Create a new Lightspeed account
• Log in to your Lightspeed account

Managing your account with Lightspeed

• Delete a site or register
• Invoice & billing FAQs
• Your dedicated team: who's who & where to go for help
• Transferring Site Ownership
• Upgrade, downgrade, pause or cancel your Lightspeed subscription
• Update your Billing Payment information

See all 7 articles

Configure your Company & Site Information

• Adding and managing taxes within Lightspeed
• Add your site information into Lightspeed
• Setting Up Your Currency Code and Symbol
• FAQ - How do I switch companies, sites, registers, Lightspeed apps, or users?

Register settings

• Sync Registers from Back Office
• Register information settings
• Register workflow settings
• Design your POS look and layout

Setup & Manage your Staff

• Setting up Time and Attendance
• Adding Users (Staff Logins)
• Setting up Staff Level Order Control
• Managing User Permissions

Add your Products

• Create a half-and-half menu
• Add and edit your products in Lightspeed
• Adding & editing menu items in bulk - with .CSV
• Adding Pictures & Advanced Product Settings
• Import a Demo Product List

Managing Products

• What is the difference between Products, Modifiers, Variants & Option Sets?
• Setting Up Products and Prices for Different Sites
• Creating and Selling Product Variants
• Creating and Selling with Product Modifiers
• Creating and Selling with Option Sets
• Selling with Variable Quantities & Prices

Adding your Menu to Lightspeed

• Build the Best Cafe Drinks Menu
• Build the Best Restaurant Food Menu
• Making Combo Deals with Option Sets

Adding your Customers

• Adding Customers to Lightspeed
• Adding Customer Contacts in bulk - with .CSV

POS Basics

• How to make a sale with Lightspeed POS
• How to print the bill
• Reprinting dockets
• Setting up Product Availability on POS
• Edit an order with Lightspeed - POS Basics
• How to split or merge an order with Lightspeed POS

See all 8 articles

Managing Price Lists, Promotions & Adjustments

• Setting up Automatic Promotions
• Setting up Price Lists

Issuing Refunds | Discounts & Surcharges

• Applying discounts or surcharges on POS
• Setting up Price Adjustments
• Refunding a sale on POS
• Setting up Refund Reasons

Setup additional Service Workflows

• Setting up Print By Order Type
• Setting up Pay@Table for Lightspeed Payments
• Setting up Order Types
• Setting up Guest Tracking
• Setting up Tables
• Selling with Account Sales

See all 10 articles

Takings, Reconciliation & Cash Management

• Finalise your takings
• Tracking your float, petty cash, and cash back with Money In/Out