How can we help?
Lightspeed’s Help Centre is here to provide support, tips and troubleshooting
Contact the Lightspeed Support Team 24/7
Need a helping hand? Got a question you can’t find in the support centre? Want to talk to a real human?
We get it - we run on hospo time so we’re 24/7. You can get in touch with us via call, chat, email, or even smoke signal if you'd prefer.
What's in this guide?
Consult our onsite specialists
Chat with us (on the Lightspeed app)
Call us
Would be great to hear from you- literally. Give us a ring anytime! Here are our digits:
| Australia | +61 2 8599 2247 |
|
New Zealand |
+64 9 887 8330 |
| USA | +1 408 956 6623 |
| UK | +44 20 3856 4488 |
Email us
You can email our team directly at support@kounta.com
Or, fill out the form below, and we will reply straight back to your email.
Consult with one of our onsite setup specialists
In need of onsite assistance? We got you covered.
Specialists are carefully handpicked gurus who can be there on-site and help you select the best hardware for your business, guide you through installation, and provide training and ongoing support.
Login to Lightspeed and head to 'Find a Partner' for a list of Specialists near you.
Live chat with us
From any page in Lightspeed (POS or Back Office), select Help & Support - You'll see options to call, chat, or email us!
Find a developer
Looking to create a custom integration into your existing platform?
Find a developer who’s familiar with our platform and API.