How can we help?

Lightspeed’s Help Centre is here to provide support, tips and troubleshooting

Contact the Lightspeed Support Team 24/7

Need a helping hand? Got a question you can’t find in the support centre? Want to talk to a real human?

We get it - we run on hospo time so we’re 24/7. You can get in touch with us via call, chat, email, or even smoke signal if you'd prefer.



What's in this guide? 

Call us

Email us

Consult our onsite specialists

Chat with us (on the Lightspeed app)

Find a developer


Call us

Would be great to hear from you- literally. Give us a ring anytime! Here are our digits: 


Email us

You can email our team directly at

Or, fill out the form below, and we will reply straight back to your email.


Consult with one of our onsite setup specialists

In need of onsite assistance? We got you covered.

Specialists are carefully handpicked gurus who can be there on-site and help you select the best hardware for your business, guide you through installation, and provide training and ongoing support.

Login to Lightspeed and head to 'Find a Partner' for a list of Specialists near you.



Live chat with us 

From any page in Lightspeed (POS or Back Office), select Help & Support - You'll see options to call, chat, or email us!



Find a developer

Looking to create a custom integration into your existing platform?

Find a developer who’s familiar with our platform and API.